COVID 19 – 100% Refundable Deposits
In these uncertain times Tour the Greens is offering 100% refundable deposits for all bookings made before August 31, 2020. Bookings must be cancelled on or before November 15, 2020 or within 90 days of your scheduled departure (whichever is greater) and must be due to travel restrictions not permitting your travel.
COVID 19 – Restrictions
If you have booked a trip after the 31st of July, 2020 and your trip is cancelled due to travel restrictions caused by COVID 19 your deposit and balance (if paid) will be returned 100% in the form of a credit voucher. The credit voucher is valid for up to 12 months after the travel restriction is lifted.
A 25% non refundable deposit is payable at the time of making your booking. Final payment is due 90 days prior to the start of the tour. If you purchase within 90 days of departure full payment is due at time of booking.
Some tours / holidays do have increased deposit and final payment requirements. These are set out in the holiday / tour itineraries.
Credit Card Payments:
An additional fee of 2% (Visa and Mastercard) and 3% (American Express) will apply if payments are made by credit card.
Tour the Greens accepts payments in AUD or USD. If the tour / holiday is quoted in a foreign currency, Tour the Greens will convert to AUD on the date of booking for the deposit and 14 days in advance on the 90 day full payment deadline. The foreign currency will be converted at the sell rate of the day from the CBA.
If you need to make a change to a confirmed booking, we reserve the right to charge an amendment fee of $100 per person per amendment plus any charges imposed by our suppliers.
All pricing listed on our website are indicative pricing and is subject to change. All quotes are valid for 7 days, with the exception of flight pricing which can not be guaranteed until full payment is made.
All taxes including GST are included in the quoted price.
Refunds / Wet Weather
Please note that the US Masters does not refund tickets under any circumstances. Tour the Greens will not refund tickets to the Masters under any circumstances. While in Arizona or South Carolina if a golf club is closed and play is not permitted the portion of the golf course fees will be refunded. Tour the Greens will not refund any other monies under any other circumstances.
Passports & Visas
Passports are required for all international travel. International VISAS are required for a large number of destinations including the USA (ESTA waiver). Tour the Greens takes no responsibility if you are refused entry into a country. All passport guidelines and VISA applications are the responsibility of the customer.
All airfares are subject to availability and special conditions apply to the fares used. Any airfare deadline will override the published final payment date and if not paid within the time frame may result in increased charges
Cancellations before 90 days + will forfeit all deposits. Cancellations 60 days to 90 days will receive a 50% refund. There will be no refunds for cancellations within 60 days.
Travel insurance is a mandatory requirement of participation in this tour. We strongly recommend that travel insurance be purchased at the time of booking.
Refunds / Wet Weather
If a golf club is closed and play is not permitted the portion of the golf course fees will be refunded. Tour the Greens will not refund any other monies under any other circumstances.
Limit of Liability:
Details of any holiday / tour may change due to circumstances outside our control. We do not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control. Tour the Greens uses a number of trusted third party providers including but not limited to hotels, golf courses and transfers companies. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly, by force majeure or any other event which is beyond our control which is not preventable by reasonable diligence on our part.
Twin Share Packages
You can nominate the person you would like to share a room with or alternatively Tour the Greens will place you with a suitable partner. If a partner can not be found, you will be liable for the single cost.
All hotels are subject to change. If a change is made a hotel or course of similar standard will be substituted. The order of courses we play and tee times are also subject to change pending availability.